That's a deal-breaker for us, but if you were looking for a non-Google Voice VoIP solution, the Ooma Office is pretty compelling. The final disadvantage of the Ooma Office as far as we're concerned for this project is that, unlike the Ooma Telo, it doesn't support Google Voice. Thereafter the pricing is $9.99/mo./phone number and $9.99/mo./extension (user)." Ooma tells me, "You are charged $19.98 for the first extension and phone number. The Ooma Office supports (theoretically) up to nine lines, but when Jason tried it out, it only supported four lines. At $249, it costs the same as the lower-end Telo did when it was first introduced. Since I installed the Ooma Telo, Ooma introduced a more robust office product, the Ooma Office. Even adding all these up, the fees are substantially less than a base landline fee, but c'mon Ooma, couldn't you just put all the fees in one place on your Web site?Īnyway, don't get too carried away by the fees, because the Ooma is still a very cost-effective, solid answer to a powerful Google Voice environment. There's a monthly fee that deals with tariffs, taxes, and 911, another for their Premier service, and others for additional phone numbers. None of them are particularly high, and you'll definitely save money over a traditional landline phone service, but it's a bit of a challenge to understand the fees on the Ooma web site. In fact, one of the problems of the Ooma is although the company claims that calls are free, there are a variety of little fees. Obi was kind enough to send me a second-generation box to look at, but by that time, we'd moved to the Ooma solution and didn't really want to experiment with Obi any further (although I have to say the people at the company were very earnest and very, very nice).ĭear Google: we need a quality reverse phone number lookup for Google Voice I knew we weren't alone, because the Obi forums were filled with similar complaints. The Obi device was a nice idea, but outgoing calls were always so static-filled that we got constant complaints. There were times when our patience was sorely taxed, and times when my wife and I thought we'd go back to landline, despite the benefits of Google Voice.Įven though I tried The cheapskate's guide to cheap VoIP, as it turned out, that solution sucked. ![]() ![]() I've got to tell you, it was pretty touch-and-go there for a while. My wife and I had been using Google Voice as our primary phone system for about a year. In the article that follows this, Google Voice and Skype: Rethinking GV and the landline handset solution, I'll take you through the Mark III setup, which is what we're using now.
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